We ship via UPS or USPS. Orders are processed Monday to Friday within 5 – 7 days of receipt of payment. Orders placed after 12pm Friday, weekends or public holidays will be shipped the next business day.
Returns and Exchanges
If you would like to return or exchange an item, please contact us and we will issue you a return authorization and instructions on how to send the item(s) back. Shipping charges are not refundable and all returns are subject to a 15% restocking fee. Returns without authorization or after 30 days of shipment will not be accepted.
All shipments must be inspected carefully including concealed damage before signing the freight bill. If damage is detected, refuse delivery. If you fail to do this, the carrier may or may not accept a damage claim at a later date. If the later occurs, contact the carrier ASAP and request a damage report and pickup of the damaged goods.